As a final project for INST631 (Fundamentals of Human-Computer Interaction), I designed a new technology to be used by the Ghostbusters.
I created a product called Spirit Billing. Spirit Billing is a piece of client invoicing software that can be integrated directly with the Ghostbusters’ existing ghost trap technology. Spirit Billing can be used to generate an invoice and/or charge a specified client for their outstanding balance based on the contents of the ghost trap.
Before I started developing this piece of Ghostbusters technology, I conducted a thorough user analysis of the Ghostbusters team to ensure that my product would address one of their specific needs; I focused on their need to invoice clients and accept payment onsite at the time their services are rendered. I then created a set of design sketches before developing a low fidelity prototype, a high fidelity prototype, and a final prototype. Between each iteration, I implemented changes based on the results of user testing. I believe my final product could help the Ghostbusters conduct business more smoothly without modifying their existing ghost trapping protocol.